Identity and Access Management

Identity and Access Management (IAM) technology can provide your organization with the ability to strengthen security, meet Governance and Compliance requirements, while at the same time lowering costs and increasing efficiency. CTI Global is pleased to provide this brief overview of our capabilities and experience in the area of Identity and Access Management technology.

Proven IAM Technologies

CTI Global was founded in 1998 to help organizations implement security solutions based on open standards and proven, best- of-breed commercial products. Since its founding, CTI Global has assisted hundreds of large, medium and small organizations design and deploy such solutions.

These solutions often combine high-end Governance, Access Management, Password Management, Directory Services and User Account Provisioning technologies with Communications, Encryption and Database solutions.

Headquartered in Holmdel, New Jersey, CTI Global has additional office locations in PA and Dublin, Ireland.

CTI Global is a value-added re-seller and integrator of Identity and Access Management software and cloud-based solutions from:

  • BeyondTrust: Privileged Account Management and Credential Vaulting

  • CyberArk: Privileged Account Management and Credential Vaulting

  • Microsoft: SSO, Account Provisioning, Password Mgt., Directory Services

  • Ping Identity: SSO, Access Mgt, Multi-Factor Authentication, Directory Services

  • PlainID: Run-time, Policy Based Authorization

  • Radiant Logic: Meta & Virtual Directory Services

  • SailPoint: Identity Governance, Identity Lifecycle Mgt., Identity Analytics

Core Competency: Identity and Access Mgt.

Identity and Access Management has been a CTI Global core competency since the company’s founding in 1998. We understand how to best select and use the various advanced Identity and Access Management technologies available on the market today. These technologies include:

  • Governance and Access Certification

  • Automatic User Account Provisioning/De-provisioning

  • Directory Services (LDAP and X.500)

  • Password Management

  • Access Management / Single Sign On (SSO)

  • Federation SSO (SAML, OAuth, OpenID)

  • Data Synchronization (Meta Directory)

  • Data Virtualization (Virtual Directory)

Based on years of experience, we can rapidly assess your organization’s requirements and recommend the best IAM strategy and solution product set. We can then assist in the architecture, design and implementation of a robust Identity and Access Management infrastructure which will meet current and future needs. This requires more than technical expertise and up-to-date information – it requires teaming closely with the customer’s IT staff and the ability to rapidly understand the organization, IT environment and related processes.

Deep Experience and Engineering Professionalism

CTI Global IAM consultants have, on average have 10+ years’ experience in this field.

All of our consultants have been involved with the full life-cycle large-scale, internally and externally facing IAM infrastructure projects across the government, petrochemical, energy, retail, financial, insurance, telecommunications, pharmaceutical, manufacturing, technology, publishing, travel, automotive, and healthcare industry.

Typically, our IAM engagements are of strategic importance to our customers, with extremely high-end requirements in terms of scale, performance, security, management and fault tolerance. Typical projects plan for co-existence, including migrating from one Identity and Access Management technology to another. We complete migration projects with no business disruption based upon careful analysis, specialized tools, a proven methodology and the highest levels of technical expertise. CTI Global excels when executing migration projects.

Finally, it is worth noting that CTI Global makes a significant investment, every year, in advanced technical training to ensure our consultants are up-to-date on the most recent advances in Identity and Access Management technologies, protocols and commercial products.

Professional Services Offerings

We provide expert-level Professional Services to our clients to ensure successful selection and introduction of Identity and Access Management solutions. These services include:

Strategy, Architecture and Vendor Selection

  • Strategy and Roadmap Development

  • Baseline Environment Analysis

  • Target Architecture Development

  • Business Case Development

  • Request for Proposal (RFP) Development

  • Vendor Evaluation

  • Research Papers and Fact Finding

  • Solution Design, Deployment and Support

Solution Design, Deployment and Support

  • Technical Project Planning and Management

  • Requirements Definition and Analysis

  • Technology Selection

  • Solution Design

  • Implementation

  • Customization

  • Quality Assurance Testing

  • Documentation Development

  • Training

  • Production System Rollout and Sustaining Support

Flexible Services Delivery Model

Our Professional Services delivery models meet any customer need:

We can assist organizations on a turnkey project basis, governed by a detailed Statement-of-Work (SOW) contract. Such a contract defines objectives, tasks, deliverables, timelines, etc. and provides a governing blueprint for the services we provide to the customer.

In certain cases, we provide consulting services to customers only during key stages of a project, such as the technology evaluation, requirements analysis or design phases.

Alternatively, we can deploy expert Identity and Access Management resources into an existing customer team for any length of time using a flexible, cost effective Staffing Model.

Proven Methodology for IAM Projects

CTI Global uses an 8-stage methodology for successfully completing IAM Design and implementation projects. This methodology, as summarized below, focuses on working collaboratively with our customer’s IT staff, while completing clearly defined stages with specific deliverables throughout the entire project life-cycle. While not all deployment project assignments require all of the stages and tasks outlined below, it is important to note CTI Global’s emphasis on methodology to achieve consistent, quality results for our clients.

IAM as a Service

With CTI’s deep history and background in the IAM space, a natural extension of our business was to provide managed services offerings, and originally came at the request from a couple of our key global clients. The benefits of our MSP offerings include:

  • 7 x 24 x 365 – Global Coverage

  • Defined, Developed, and Refined Best Practices

  • Entry points include current, fully functioning identity management solutions to green field environments

  • Various levels of support available to support large, global enterprises and small to medium businesses

  • Deep IAM knowledge base

  • Capabilities include supporting on-prem solutions, 3rd party hosted solutions, Public Cloud, or CTI can provide turn-key solutions in our private cloud environment

  • Support for various licensing models

  • Ability to provide dedicated teams or a shared services model as a lower cost alternative

How We Help

  • Deployment of identity management and governance solutions that allow for user management at scale

  • Full audit trail of the user life cycle across all resources and devices

  • Provision of SSO to all corporate resources improving user experience and application access across the enterprise

  • Automating of user on-boarding/off-boarding with full process workflows

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How You Benefit

  • Enhance compliance, strengthen internal controls and improve identity governance

  • Automate and view every stage of the user life-cycle across new hires, transfers, moves and terminations with full audit trails and reporting

  • Minimize access risk during a merger, acquisition or staff reduction program

  • Accelerate user provisioning thanks to our library of resource connectors for integrating with business applications, platforms, databases, directories, and other resources in the data center and cloud.

  • Reduce costs associated with user management freeing up valuable IT resources for more strategic projects

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